If you're a patient at New Hope, you're family - and you shouldn't be treated like anything less. Because of our customer care mentality, we're proud to say we have the most loyal patients in town who continually come back to us for a lifetime. One of our most dedicated customers is Tammy Sellers from Little Rock, Arkansas. Her journey of hopping from one Prosthetic company to the next, and eventually making New Hope her "home", is truly inspirational. Here is her story.
"I have to take a few minutes to tell you about an amazing example of how all medical offices should treat their patients. I started going to New Hope Prosthetics & Orthotics in 2009. When I originally started, I was a recent below knee amputee. I was physically and mentally drained and had been shuffled through the medical system for ten years - resulting in eleven major surgeries that culminated in the loss of my leg. I was accustomed to being treated like a mere number, not a real person. Staff and doctors from other offices had left me feeling insignificant, and my medical needs were most often met with uncaring attitudes.